Last year, the cannabis industry created an average of 280 new jobs per day bringing the industry total to over 428,059 full-time legal cannabis jobs across the U.S. With job growth on the rise and more states transitioning to legalized markets, you have to find a way to acquire practical skills that will give you an edge over the other candidates.
If you are new to the cannabis industry or passionate about taking your skills to the next level we’ve got you covered! Our Dispensary Agent Certification will help give you an understanding of the fundamentals needed to be successful in the rapidly emerging cannabis industry.
This course includes ten virtual modules and a final exam covering everything from the plant’s history, terminology, and chemistry, to the routes of administration, and effects on the human body.
Knowing the fundamental skills and basics will help build your credibility to land your dream job as a budtender and feel confident on the sales floor. You’ll learn from some of the industry’s most inspiring entrepreneurs, activists, doctors, and educators. Our instructors have spent years building their careers in the cannabis space and look forward to sharing their first-hand experience with you.
Each module features a combination of video lessons, some light reading, downloadable resources, and a quiz to test your knowledge.
What Will I Learn?
Module 1: History Of Cannabis & The Cannabis Dispensary
The ancient history of medical cannabis use
The legal history of cannabis & prohibition in America
The current laws and regulatory environment in effect across the United States
The common terminology used in the workplace setting
Module 2: The Endocannabinoid System & the Human Body
Anatomy & Physiology
Understanding the ECS
Parts of the ECS
Pharmacology of cannabis
Module 3: Cannabinoids 101
What are cannabinoids?
The differences between endocannabinoids, phytocannabinoids, and synthetic cannabinoids
The most common plant-based cannabinoids
Recommending cannabis for specific conditions
Module 4: Routes of Administration & Dosing Guidelines
The different routes of administration and delivery methods used to consume cannabis
Understand the base dosing of each delivery method
Learn the pros and cons of each route of administration along with how to set expectations
Module 5: An Introduction to Terpenes
Understanding terpenes and their effects
The basic extraction processes for terpenes
Botanical vs Cannabis-Derived Terpenes
Module 6: Introduction to Cannabis Cultivation
The anatomy of the cannabis plant
How strains get their names
How cannabis is grown
Tips for recommending flower
Module 7: Cannabis Business Sectors and Career Opportunities
Plant-Touching vs Ancillary Businesses
Tips for landing an interview
Module 8: Foundations of Budtending
What it takes to be a budtender
Master weights and conversions
Customer & Patient Safety
Overview of Cannabis Compliance
Module 9: Effective Communication Techniques
Applying effective communication and customer service skills for interacting with recreational customers and medical patients
Knowing what questions to ask to recommend the proper products
How Mitigate negative experiences
Customer Role Playing Scenarios
Sample Content From Our Modules
Topics for this course
What is Sales?
Staying on the Sales Tightrope7:00
‘Prescribing’ not Selling00:02:20
What You Will Learn?00:02:50
Building a Sales Relationship
First Impressions and Body Language00:02:20
The Sales Questioning Funnel00:05:20
The Delight Factor00:03:45
Diagnosing the Sale & Prescribing a Solution
Finding Out Their Needs00:02:45
Building Their Needs00:02:30
The Difference Between Features and Benefits00:06:10
Objection Handling & Closing Sale
The Principle of Closing00:05:10
Closing – The Words to Use00:05:14
Preparation is Key to Sales00:04:16
Efficiency & Measurement in Sales
7 Essential Principles of Sales Efficiency00:05:34
When it comes to learning about cannabis it can be hard to know who to trust. With all the misinformation being spread across the internet it’s important you learn from actual experts who not only pioneered the industry, but are continuously working to move the industry forward.
Eric Goepel History of Cannabis From Ancient Times to Legalization
Steve Philpott Jr. Intro to Cannabis Cultivation
Nathaniel Vice Cannabis Business Sectors and Career Opportunities
Codi Peterson The Endocannabinoid System and Human Body, Cannabinoids 101
Drew Hull Intro to Terpenes
Jolene Bettis Routes of Administration Foundations of Budtending Effective Communication Techniques
Total 2 Ratings
4 years ago
It is turning out to be only good for a beginner . I have been expecting a better quality stuff for advance training considering my own 20+ years experience in sales.
4 years ago
This is a great course for anyone looking to get into sales or enhance their sales experience. The instructor is wonderful and engaging. Exceeded my expectations, I highly recommend.
10 hours of lessons
2+ hours of on-demand video
Over 20+ downloadable resources
Access on any device
Certificate of Completion
Enrolling Spring 2023.
Pre-register below for more details.
No experience required. We will start from the basics and gradually build up your knowledge.
Microsoft Office highly encouraged but not required
You were just hired in a dispensary and are going through the onboarding process.
You are interested in becoming a cannabis consultant and plan to recommend cannabis to others.
You already work in the industry but want to take your career to the next level.